Due to the hygienic and occasion-specific nature of Rakhis, returns/exchanges are generally not accepted once the product has been dispatched, except in cases of damage, manufacturing defect or an incorrect product received.
Please contact us promptly with photographs/video of the package and product if there is an issue, so our team can assist you.
Please note: As this is a handmade product made with natural materials, minor variations in colour, texture, bead placement or bamboo grain are natural and are not considered defects.